Level 3
Gas, Plumbing
Heating &
Drainage
Our comprehensive cover for whatever life throws at you, covering your boiler, central heating, plumbing and more.
Cover details
Level 3
What's covered
Gas
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Boiler breakdowns (gas only)
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Faulty gas boiler repairs
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Gas leaks (internal, non-meter)
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Boiler parts and component replacement
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Carbon monoxide safety checks
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Boiler replacement if beyond repair
Heating
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Radiator leaks or valve issues
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Central heating system failures
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Loss of heating or hot water
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Thermostat faults
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Annual boiler servicing
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Repairs to boilers and heating controls
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Bleeding air-locked systems
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Frozen condensate pipe thawing
Plumbing
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Leaking or burst internal pipes
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Blocked toilets, sinks, or drains
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Leaking or seized taps
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Faulty stopcocks or ball valves
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Internal water leaks and flooding
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Water supply pipe repairs (within property boundary)
Drainage
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Internal and external drain blockages
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Waste pipe repairs
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Gully or manhole blockage removal
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Saniflo macerator assistance (on some plans)
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Overflowing water due to blockages
17
Every month
Valid until canceled
✓ Your plumbing and drainage
✓ Your gas boiler
✓ Your central heating system
✓ Your gas supply pipe
✓ Your water supply pipe
✓ Boiler service
What's not covered
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Soakaways
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Shared drains, or drains and pipes you're not responsible for
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Mixer and digital showers
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Installation costs (parts, labour and VAT) where the boiler is aged 7 years or over
See more of what we have to offer
Included in all our plans:
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24/7 emergency call-out service
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4-hour guaranteed response time
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Unlimited emergency visits
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Nationwide UK coverage
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No call-out charges (depending on plan)
We also offer additional services:
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Annual maintenance visit (boiler service)
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Access to certified engineers
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Priority customer status
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Fixed-price subscription
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Optional boiler installation or
upgrade service -
Leak detection and isolation