Level 2
Plumbing
& Heating
Stay chilled, not chilly, with our intermediate home emergency cover that includes boiler breakdowns.
Cover details
Level 2
15
Every month
Valid until canceled
✓ Your plumbing and drainage
✓ Your gas boiler
✓ Your central heating system
✓ Your water supply pipe
✓ Boiler service
What's covered
Plumbing
-
Leaking or burst internal pipes
-
Blocked toilets, sinks, or drains
-
Leaking or seized taps
-
Faulty stopcocks or ball valves
-
Internal water leaks and flooding
-
Water supply pipe repairs (within property boundary)
Heating
-
Radiator leaks or valve issues
-
Central heating system failures
-
Loss of heating or hot water
-
Thermostat faults
-
Annual boiler servicing
-
Repairs to boilers and heating controls
-
Bleeding air-locked systems
-
Frozen condensate pipe thawing
What's not covered
-
Soakaways
-
Shared drains, or drains and pipes you're not responsible for
-
Mixer and digital showers
-
Installation costs (parts, labour and VAT) where the boiler is aged 7 years or over
See more of what we have to offer
Included in all our plans:
-
24/7 emergency call-out service
-
4-hour guaranteed response time
-
Unlimited emergency visits
-
Nationwide UK coverage
-
No call-out charges (depending on plan)
We also offer additional services:
-
Annual maintenance visit (boiler service)
-
Access to certified engineers
-
Priority customer status
-
Fixed-price subscription
-
Optional boiler installation or
upgrade service -
Leak detection and isolation